How do customers submit an invoice?

Customers log in to the portal, open Submit Invoice, enter their receipt details, and upload the invoice file for customs processing.

How do customers know when a package is ready for collection?

The portal shows package status values such as Pending, Ready for Collection, and Collected, and the system can send collection email notifications.

Where can customers view shipment history?

Customers can log in and open the Dashboard to view warehouse receipts, shipment history, invoice links, package statuses, and proof of delivery records.

MYBOXUSA-BB Customer Shipping Portal

Sohail Khan

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Install MyBoxUSA App

Sohail Khan